Every manufacturer's software logs something different, and every lab has wired its alerts differently. Before we sell anything, we visit, read what your control PC actually sees, read the compressor directly, and write down the gaps: the chiller, the mains, the PC itself, and who gets the call at 1 AM. The assessment is free and you keep the write-up.
01Gen 1 · Gen 2 · DECSControl softwareWhat it logs, what it alarms on, and who actually receives those alarms today. Written down, not assumed.
02Modbus · serialCompressorPressures, oil and coolant temperature, motor current, run hours and fault state, read straight from the controller and compared with what your software shows.
03In / out ΔTCooling waterThe chiller loop and its interlock margin — the part upstream of the compressor that no fridge software sees.
04Loss · sagMains powerWhat happens to logging and alerts when the control PC goes dark, and whether anyone finds out.
051 AMThe call chainWho finds out, how fast, and what happened the last time the fridge warmed up unplanned.